Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Riverview Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Riverview Behavioral Health Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


Coming to terms with the fact that you or someone in your life needs treatment for a behavioral or mental health concern can be extremely eye-opening. And it can also be extremely overwhelming as you begin navigating the possible options for care that may be of most benefit to yourself or your loved one.

At Riverview Behavioral Health, we recognize the intimidation that so often surrounds the prospect of getting treatment, and we also understand how disconcerting starting the process can be. For this reason, we strive to offer a streamlined admissions process that will make you feel comfortable and informed as you make this important, life-changing decision.

The First Step

To determine what kind of care you or your loved one needs, whether that be inpatient or outpatient, our team of professionals will evaluate the various aspects of your presenting needs and concerns. You are welcome to visit our treatment center without an appointment, or you can call us at our toll-free number to schedule an appointment. Our staff of caring and compassionate team members are available 24 hours a day, seven days a week to meet your needs whenever they arise, no matter the time of day or night.

What to Expect When You Contact Us

Regardless of whether you choose to call beforehand, or if you feel more comfortable coming directly to our treatment center, it is important for you to know that all interactions are strictly confidential and that every aspect of the admissions process is offered at no cost to you or your loved ones.

When you contact us, you can expect the following to occur:

  • One of our licensed nurses or therapists will guide you through a free mental health assessment and examination.
  • After the assessment, you will engage in a follow-up meeting with an admissions counselor to discuss the care options that are available to you.
  • The admissions counselor with whom you work will consult with the on-call psychiatrist in order to determine the most appropriate plan of care that will be of most benefit to you.

There are many things that will be discussed during your initial assessment as our team works to understand how we can best be of help to you. The information that you provide will also serve to lead the course of further questioning as we make sure that we have a comprehensive understanding of what you need and what your ultimate goals for treatment are.

The following are a few examples of the types of information that will be requested during your assessment:

  • Demographic information
  • Detailed description of presenting concerns
  • History of any previous treatment received
  • Insurance information
  • Contact information for anyone who you would like to be included in your treatment planning and/or treatment process

Every aspect of the assessment and admissions process will be done with your involvement and input. We understand that each person is unique and that circumstances will differ from one person to the next. As such, we want you to play an active role in helping to make the decisions that will best meet your needs and help you achieve your recovery goals.

Once the initial assessment is complete, and you have worked with the admissions counselor to develop a preliminary course of action, the admissions process will begin.

If it has been determined that inpatient treatment is where you will begin your healing journey, you will be acclimated to the treatment environment immediately. At Riverview, we respect the fact that entering an intensive level of care such as this can seem somewhat daunting, which is why we dedicate ourselves to making the transition into inpatient treatment as comfortable and as assuring as possible.

If it is determined that you would better benefit from engaging in one of our outpatient programming options, we will work with you to decide on an appropriate start date, which will typically occur as soon as possible.

Everyone who engages in care here at Riverview Behavioral Health is assigned their own dedicated treatment team, which includes a number of professionals who will work together to ensure that you receive the best care possible. Among the exemplary staff of professionals who will devote themselves to providing you with superior care are the following:

  • Counselors
  • Therapists
  • Social workers
  • Nurses
  • Psychiatrists
  • Therapeutic recreation specialists
  • Advanced practice nurses (APNs)
  • Dietary specialists
  • Special education teachers

Based on the information that you provided during your assessment, your treatment team will meet to create a customized treatment plan that is tailored to meet your needs and address all of your concerns. This treatment plan will guide the interventions used during your time in our care, with appropriate alterations being made as needed and as you progress in treatment as a whole.

Begin Now

If you believe that you or someone in your life is in need of comprehensive behavioral or mental healthcare, please do not hesitate to contact the staff here at Riverview Behavioral Health today. There is no commitment necessary when you call, and we are more than willing to answer any questions you may have in order to guide you in the right direction toward getting yourself or your loved one the care that is needed.

These affiliations are an official recognition of Riverview’s dedication to offering exceptional treatment.
  • Arkansas Hospital Association
  • Centers for Medicare & Medicaid Services (CMS)
  • The Joint Commission (JCAHO) Gold Seal of Approval
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My treatment team at Riverview was first-class and incredibly helpful during my stay.

– a former patient